Sunday, January 5, 2020
10 Things You Should Never Say Over Email
10 Things You Should Never Say Over Email In some cases, having the paper trail of schmelzglas can be a good thing. However, there are certain thingsyou shouldnt put in writing, as they can be taken the wrong way or worse, lead to your termination.Some might say the unwritten rules of email communication are common sense, butthe fact is not everyone is aware of all these email taboos.Below are ten tips to helpyou avoid making crucial email mistakes. Whether youre new to the business world or a seasoned veteran, these tips will help you stay out of troubleNever criticize a person in a waythatcould be perceived as a personal attack. (E.g., Tellingsomeone they are a jerk or worse for what they have written to you.)Do not state your private opinions on a person or make generalizations about a group of people in an email. Especially avoid topics related to religion, politics, sexual orientation, or ethnic background.Do not state in writing how you feel about the email you received. If a message makes you upset or angry, keep that to yourself. Be like Switzerland, and always adopt a neutral tone in emails.If you thinkthat what you are writingcould at some point or in some context be embarrassing or slightly inappropriate, then it likely is so dont write it.Keep your email content business-oriented.Dont share information about your personal life via email unless you would be okay with others knowing the information. Emails are, essentially, public.Discussingyour coworkersand theirperformance is not acceptable, even if you are being complimentary. The only exception is when you are the persons manager and are having an email conversation with HR or your own boss.Do not speculateaboutyour company or your coworkers.Your inferences can easily be misunderstood, even ifyour speculations have good intentions.Jokes should also be avoided.What you think is funnycan easily be offensive to others.Dont make unsolicited suggestions over email. I f someone has explicitly asked for your feedback over email, you can share it. Otherwise, keep your opinions to yourself.Dont ever tell a person youre going to quit your job or are thinking about leaving. This information could end up in your bosss hands. If youre planning on resigning, your boss should always be the first to know.Kathleen E. Murphy is CEO of Market Me Too.
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